Services

Al Wasit maintains well established Retail Collection Departments, collecting at all stages of the debts/dues ranging from soft buckets to write off in all the telecom/ banking products, in retail as well as in corporate products of banks/financial institutions/telecom companies /commercial companies in the region. We pride ourselves on collecting with professionalism and dignity.

Al Wasit offers debt collection services for companies that provide credit facility to their clients. Companies face a common problem when it comes to obtaining payment on delinquent and seriously delinquent accounts. As accounts near the charge off date, their collectability drastically decreases and a more experienced collection effort is needed to prompt immediate payment,Al wasit is highly successful in tracing company and owners or businessmen with unknown domiciles and we assure result oriented performance in timely manner to lead to quick settlement of debts. The process of recovering a corporate case starts from the feasibility study of case history, analyzing key elements, generating action plan, initiate all necessary actions strategize the recovery pattern.

We are experts in tracing customers/missing car and get the dues settled or get the NOC to repossess the vehicles.

We can support our clients to get expert legal advices on their cases and can support to file civil cases through prominent law firms in the state of Qatar

Al Wasit undertakes and execute tracing of debtors outside the Qatar (i.e., skip tracing) as and when deemed appropriate to locate debtors who have moved out of the country or whose whereabouts are unknown. In this regard, we do use our external tie-ups internationally to assist us to trace debtor.

Al Wasit undertakes CPV services for better credit functions. Our Mobile app will support to locate and identified the exact location of the customers. It can capture customer’s information and transferred to back office. It will support to keep all customers’ information electronically and support to trace the customer, in case of any default happens.

• In addition to call center agents, Al wasit has professional field collectors in Qatar
• Field collector will identify the customer location.
• Deliver bills, statement of accounts, dunning letters, pre-legal notices by hand.
• Meeting and negotiating with customers.
• Collecting checks/Cash from customers
• Generate Field visits reports to update clients.

Our collection software is programmed to conduct various types of collection campaigns including SMS, Emails, Dunning letters (Reminders Letters, Pre-Legal Notices, Legal Notices)